Payment: Payment for goods is in advance either by Paypal or by cheque with order sent to my address (see contact page). Cheques should be made payable to Mr R Hodges.
Delivery: All DVDs are sent Royal Mail 1st class post in the UK. Orders are dealt with promptly and delivery should be within 5 working days. If there are any delays customers will be emailed with details.
Guarantee: All DVDs are new and are tested before despatch.
Unwanted Goods - 'Cooling off period': Under the distance selling regulations the customer has a 'cooling off period' of 7 working days beginning on the day after the day that delivery of the goods takes place. The cooling off period is there to allow consumers to change their mind after after they have received and seen the goods. If you change your mind about a purchase within the cooling off period you are entitled to return unused goods to Bob Hodges Transport DVD's.co.uk for a full refund of any monies paid. To cancel the contract please email email@example.com with details of the transaction. Please note that the cooling off period will not apply in cases where the goods have been used or are not is as new condition (ie. are not in exactly the same condition as they were when received). Once you have returned the goods and they have been inspected to ensure that they are in as new condition, your money will be refunded within 30 days. If you return goods, make sure that they are packaged well and they are in the condition they were in when you received them. In all cases the customer is responsible for the cost of return to Bob Hodges Transport DVD's.co.uk.
Description of goods: I try and give as full and comprehensive description of the DVD's as possible aswell as information about the formats of the DVD's. All DVD's are wide screen (16 x 9) and are PAL (UK).